Instantly Collect Customer Responses and Strengthen
Your Voice Broadcasting Campaign
Integrating the press 1 campaign with voice calling can do wonders for your business. Fortius Telecom provides a press 1 campaign service that will help your business in expanding its reach and boosting growth rates. The motive of this service is to establish a connection with your customers and to make it easier for them to deliver their concerns to your team.
Whenever you plan to broadcast a call to your customers, you can combine press 1 service with the same. As soon as the broadcast message is over, you can give an option to your customers to press 1 which will ultimately connect with a call with your representative. These calls will help you in finding what your customers want from your business.
Not only that, but you can have detailed information on the responses of your consumers. Add surveys to the calls which will even enhance its effectiveness. The uses of press 1 campaigns are endless, you only need to have a creative mind. No matter in what way you want to use this service, you can use that with Fortius Telecom.
Record the calls to understand the behaviour of the callers and collect the required data. In addition to that, you can use those recordings to improve your services along with your calling representatives.
Organisations can plan to relocate or expand their business without having to worry about changing their business phone number for every new location. This increases your brand’s visibility throughout the country. And with cloud-based toll-free services, the process of scaling your communication channels becomes quick and smooth.
Toll-free services yield high return-on-investment especially for small and medium-sized businesses as it eliminates the need for investing in hardware and provides many add-ons features to accelerate business efficiency.
Integrating your toll-free number with IVR takes your business efficiency to the next level. It maximises your capability to handle a large volume of calls without any extra investment.
— FEATURES —
Multiple Campaigns at Once
There is no limit to run campaigns. With this service, you can run several campaigns, and transfer calls to different numbers at once.
Get Notified Every Time
Whenever a caller presses 1, the system will transfer the call to the desired number and you will be notified every time via SMS or email.
Set the time, date, script and schedule of your campaign as per your preference as the entire service is highly customizable as per your needs.
Record and access every call received to enhance the quality. You can listen to the recordings whenever you want through the web portal.
Gain Insight Reports
Obtain the success of your press 1 campaign through response reports and understand the behaviour of the customers.
Notifications on Press 1 Transfer
Get notified on every press 1 transfer. Send Email/SMS notification every time customer opts for press 1 option.
Happy Customer Quotes
Happy Customer Quota” Very first business principle is ‘never miss an opportunity’. Fortius is an absolutely perfect solution to follow that principle – at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me. “es
Jutin Gupta – Proprietor
Feather Sleep International
— BENEFITS —
Gain access to the call details live from the simple dashboard and obtain live call data including on-hold as well as active calls.
Enhance the functionality of the campaign by integrating CRM software.
Navigate through the portal with ease and use all the functions of the service effectively on the user-friendly portal.
Press 1 Service does not require any comprehensive setup installation requirement due to which it can be started with ease.
No infrastructure installation needed. Setup and launch your campaign using our comprehensive web portal.
Seamless integration with CRM. Perform in-depth analysis of your data by integrating your system with CRM software.
The cloud communication solutions from Fortius ensure a stable and efficient communication
between your customers and your business.
Get high-quality cloud telephony suite with minimal effort and cost investment
Enhanced Customer Support
Get enhanced live assistance from our product experts over email, chat and call.
99.99% Uptime Guarantee
Fortius offers 99.99% SLA-backed uptime with N+1 redundant infrastructure
Innovate your business solutions with CRM and other third-party application integration.
End-to-End Customer Service
From research to post-purchase assistance, we ensure hassle-free customer service at every step.
Cloud Telephony Suite
Get access to fully functional cloud telephony suite along with free SMS & call credits.
A dashboard should be wise and that’s what you get with Fortius. You can easily monitor live agents and check the campaign status and ongoing activities across various departments.
Fortius Telecom Pvt. Ltd.
B – 43(B), Himcity Part – 1, Deva Rd,
Chinhat, Lucknow, Uttar Pradesh 226028
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