Providing Communication Solutions to Education Sector
Education sector has now adopted a communication-oriented approach to improve the education quality. Our cloud telephony services ensure to strongarm your communication processes by giving you a platform to communicate with your students and parents seamlessly.
Run different admission campaigns with Toll-Free/Virtual Numbers and widen your accessibility in the audience. Promote your admissions with automated promotional SMS/Voice Broadcast. Assign different virtual numbers for every marketing campaign and easily track results of all the campaigns.
Connect parents with the right department through an intelligently structured IVR. Assign a different extension to every department and streamline your call flow. Auto-receptionist attends every incoming call promptly and ensures efficient query resolution by automatically directing it to the concerned department.
Monitor your process quality with comprehensive call analytics dashboards. Get detailed information on essentials such as call duration, call time and other required information to understand the process in-depth. Record your calls and utilise this information to understand parents’ expectations.
To remain available in an emergency, release a toll-free or virtual number and reroute all the incoming calls to your number. Assign a different virtual number to every social campaign such as anti-ragging, women safety cell, and others. In case of a medical emergency such as blood donor requirement, send bulk SMS to your staff and students in one go.
A dashboard should be wise and that’s what you get with Fortius. You can easily monitor live agents and check the campaign status and ongoing activities across various departments.
Fortius Telecom Pvt. Ltd.
B – 43(B), Himcity Part – 1, Deva Rd,
Chinhat, Lucknow, Uttar Pradesh 226028
Monday – Saturday
10:00 a.m. to 6:00 p.m.
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