In food and beverage industry, the importance of a quality communication channel can at no cost be ignored. With our cloud telephony services like auto-receptionist, voice broadcasting and many more, we make sure you provide high-end communication services to all your customers.
Promote your ongoing discounts and offers to a vast customer base in one-go by broadcasting voice and text messages. Record your voice message or type in your message script, choose what suits you the best and broadcast it at any scheduled time.
Assign different virtual numbers to all your campaigns. Track all your call responses on these numbers and effortlessly examine your marketing success. Maximise your ROI with virtual numbers by rerouting the incoming calls to your number and ensuring round the clock availability to the customers.
Ease up customer’s processes with IVR. Facilitate your customers with a smartly designed IVR and internally redirect your calls to the different department. Allow them to book services over a call without human intervention. Our auto-receptionist feature automatically answers all your incoming calls and makes sure you leave no customer unattended.
Missed call service gives you the most cost-effective way of lead generation. Efficiently collect interested leads through missed call and follow-up with them for the conversion. Call your prospects back as per your availability and remove any additional hassles of call waiting for them.
Monitor, listen and analyse all the calls with admin portal. Integrate your IVR with CRM to get an in-depth understanding and analysis of your agent-customer interaction. Smoothly follow up with your whole process by monitoring the entire lead to customer conversion cycle on the CRM platform.
A dashboard should be wise and that’s what you get with Fortius. You can easily monitor live agents and check the campaign status and ongoing activities across various departments.
Fortius Telecom Pvt. Ltd.
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Chinhat, Lucknow, Uttar Pradesh 226028
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