“If you wonder what getting and keeping the right employees has to do with getting and keeping the right customers, the answer is everything.” – Frederick Reichheld, American author, speaker, and business strategist. When it comes to excelling in customer support, your contact centre agents play a pivotal role. They are all the more instrumental in a crisis like
While some may assume that SMS is dead, it’s still very much alive and ruling the digital marketing arena. Mobile engagement is incomplete without a well-executed SMS strategy. It’s still the easiest and the most cost-effective tool for businesses to connect with their customers personally. “You’ll never have a product or price advantage again. They
A dashboard should be wise and that’s what you get with Fortius. You can easily monitor live agents and check the campaign status and ongoing activities across various departments.
Fortius Telecom Pvt. Ltd.
B – 43(B), Himcity Part – 1, Deva Rd,
Chinhat, Lucknow, Uttar Pradesh 226028
Monday – Saturday
10:00 a.m. to 6:00 p.m.
© Copyright 2021. All Rights Reserved. Fortius Telecom.